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P40 FAQ — All your questions answered
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From registration to withdrawal — find complete answers to all your questions, right here.

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Registration FAQs
10 Questions

To register on p40, all you need is an active Bangladeshi mobile number and a password. You'll also need to provide your date of birth to confirm you are 18 or older. No bank account or card details are required at this stage.

Registration on p40 takes under 2 minutes. Fill in your details, verify with a mobile OTP — and your account is ready. Register Here And get started right away.

No. Only one account is permitted per mobile number. Attempting to create multiple accounts will result in all accounts being suspended and balances may be forfeited. Play fair — stick to one account.

No, registering on p40 is completely free. There is no charge to create an account. You only need to make a deposit to start playing.

OTPs are usually delivered within 30 seconds. If you don't receive one, click "Resend". Network issues may cause delays. If it still doesn't arrive, please contact our live chat support.

p40 is for users aged 18 and above only. You must provide your correct date of birth during registration. Age verification may be required before your first large withdrawal.

Yes, it's possible, but not directly. To change your mobile number, contact our support team — after identity verification, your number will be updated.

Yes! Once registration is complete, you can log in, make a deposit, and start playing immediately. No approval waiting period required.

Enter your code in the "Referral Code (Optional)" field on the registration form. Using a referral code gives both you and your friend extra benefits. Referral codes cannot be added after registration is complete.

To close your account, please contact our support team. Make sure to withdraw your balance first. For responsible gaming, as an alternative to permanent closure, Self-Exclusion learn more.
Payments & Deposits
10 Questions

p40 accepts deposits via bKash, Nagad, Rocket, and standard bank transfer. All methods are processed instantly.

The minimum deposit on p40 is just ৳200. This is the lowest entry threshold among the top online gaming platforms in Bangladesh.

Deposits via bKash, Nagad, and Rocket are generally Instant — Balance is reflected within 5 minutes. Bank transfers may take 1–4 hours. If there's any delay, please notify support.

p40 does not charge any processing fee on deposits. However, your mobile banking provider may apply their own transfer charges, depending on their policy.

If a deposit is accidentally sent to the wrong account, contact support immediately and send a screenshot of the transaction. We will do our best to resolve the issue.

The maximum deposit limit depends on your account tier and VIP level. For standard members, the daily maximum is ৳50,000. Higher limits apply to VIP members.

Wait 5–10 minutes and refresh the page. If it still doesn't appear, contact live chat with your transaction ID and a screenshot. Issues are typically resolved within 24 hours.

Yes! New members receive daily cashback during their first week. Various cashback promotions are also available for regular members. Latest Promotions View all offers on the page.

Deposits can generally be made from a personal bKash account. You'll find specific payment instructions in the "Deposit" section of your dashboard. For agent bKash, please check with support.

Yes! As part of responsible gaming, you can set your own daily, weekly, or monthly deposit limits. Learn more Responsible Gaming page.
Bonuses & Promotions
10 Questions

Your welcome bonus is credited automatically the first time you make a deposit after registering — no code required. You can receive up to 100% bonus on your first deposit.

Bonus balance cannot be withdrawn directly. The specified wagering requirements must be met first. Wagering requirements for the bonus Terms & Conditions Full details are available on the page.

Wagering requirements refer to the total amount you must bet before withdrawing bonus winnings. For example, with a 5x wagering requirement on a ৳1,000 bonus, you must place a total of ৳5,000 in bets before withdrawing any bonus winnings.

Yes. If you'd prefer not to receive a bonus on your deposit, simply select the "Deposit without bonus" option. Deposits made without a bonus have no wagering requirements, so you can withdraw directly.

Free spins can be used on specific slots games. The eligible games are listed in the bonus details. Games page and open the specific game.

Yes, most bonuses have an expiry period (typically 7–30 days). If the wagering requirements aren't met within that time, the bonus will be forfeited. Always check the expiry date when claiming a bonus.

Share your referral code with a friend. Once they register and make their first deposit, a referral bonus will be credited to your account. You can find your referral code on your profile page.

Yes! VIP members enjoy higher bonus rates, exclusive promotions, and a dedicated personal account manager. VIP Page Learn more.

Latest Promotions Check this page regularly. Active offers are also visible on the homepage after you log in. Keep SMS notifications enabled to get alerts on the latest offers.

Bonuses can be used in most games. However, bonus bets may be excluded from wagering calculations in certain games. Check the terms of your specific bonus for the full list.
Gaming FAQs
10 Questions

p40 offers slot games, Live Casino (roulette, baccarat, blackjack), Sports Betting (cricket, football, tennis), lottery, and much more. Games Page View.

Yes! p40's Live Casino lets you play with real dealers in real time. Watch your dealer in HD video streaming and chat with them during the game.

Absolutely! p40 is fully mobile-friendly. Simply open the site in your Android or iPhone browser and play as normal — no separate app download required.

Yes. All games at p40 use certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair.

If you lose connection during a game, it will be temporarily paused. Once reconnected, you will resume from exactly where you left off. For slots, the result of any spin before disconnection can be verified.

You can bet on cricket, football, tennis, badminton, basketball, and many more sports. Both live betting and pre-match betting options are available. Sports Betting page View.

New games are added to p40 every week. On the New Games page Check out the latest games added to the platform and be among the first to play.

Start by refreshing the page or clearing your browser cache. If the issue persists, take a screenshot and report it via live chat. Our technical team will resolve it quickly.

You can participate in various lottery categories at p40 Lottery. Purchase a ticket and wait for the draw results. Winnings are credited to your balance instantly. Lottery Page View.

p40's Sports Events page View the schedule of upcoming and ongoing matches. Live score updates are also available for select matches.
Account & Security
10 Questions

On the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use the OTP to set a new password.

Yes. p40 uses 256-bit SSL/TLS encryption. Your password is hashed and unreadable by anyone. If any unusual login activity is detected, you will receive an alert.

Yes, you can be logged in on both mobile and desktop simultaneously. However, always log out on shared devices and never share your password with anyone.

Too many incorrect password attempts will temporarily lock your account. Wait 15 minutes or log in using the OTP method. If the issue persists, contact us via live chat.

Log in and go to "My Profile" to update your name, email, and other details. To change your mobile number, please contact support.

Yes. We never share your information with third parties. Learn more Privacy Policy page.

Self-exclusion means temporarily closing your account for a set period. This feature is provided as part of our responsible gaming commitment. Responsible Gaming Find out more on the page.

With "Remember Me" enabled, your session stays active for up to 30 days. With it off, the session ends when the browser is closed. After 2 hours of inactivity, you will be logged out automatically.

Change your password immediately and notify our support team via live chat. We will review your account activity and take the necessary action.

Age verification using your national ID may be required before your first major withdrawal. This is a security measure to confirm that users are 18 years of age or older.
Withdrawal FAQs
10 Questions

For bKash, Nagad, and Rocket, typically 1–4 hours Withdrawals are processed within this timeframe. During peak hours, it may take up to 24 hours. Bank transfers take 1–3 business days.

Minimum withdrawal at p40 ৳500. Withdrawal requests below this amount will not be accepted.

p40 generally does not charge any withdrawal fees. However, certain payment providers may apply their own transfer charges.

You can cancel a withdrawal before it is processed. Go to "Withdrawal History" in your dashboard, find the pending withdrawal, and click the cancel button. Once processing has begun, cancellation is no longer possible.

Bonus balance cannot be withdrawn directly — wagering requirements must be completed first. Once fulfilled, any winnings from the bonus are transferred to your main balance and can then be withdrawn.

Withdrawals are sent only to your registered mobile number or a payment method you have added. For security reasons, transfers to any other number are not possible.

The daily withdrawal limit for standard members is ৳50,000. Higher limits apply for VIP members. For larger withdrawals, please contact support.

The reason for a rejected withdrawal will be communicated via email or your dashboard. Common reasons include pending age verification or incomplete bonus wagering. Contact live chat for assistance.

If you haven't received your withdrawal within 24 hours of it being processed, please contact us via live chat. Share your transaction reference number and we'll investigate promptly.

You cannot have more than one pending withdrawal at a time. Wait for the first withdrawal to be processed before submitting another. For faster service, it's better to withdraw larger amounts in a single request.
📖 Learn More

Why read the p40 FAQ?

Before joining any new gaming platform, it's natural to have questions — "Is my money safe?", "Will I actually receive the bonus?", "Is withdrawal easy?" — our FAQ page is built to answer all of that.

At p40, we believe transparency is the best policy — so nothing is hidden in our FAQ. From registration to withdrawal, every topic is explained in detail so you can make informed decisions with confidence.

If you can't find your answer in the FAQ, our 24/7 live chat support is available. Ask your question in English — our trained support team will assist you right away.

🤝 Why Choose p40

What Makes Our Service Stand Out

You've read the FAQ — now see why millions of Bangladeshis choose p40.

Full Bangla Experience

From registration to support — everything is available in Bangla. No language barrier, just a smooth and enjoyable experience.

Mobile Banking Payment

BKash, Nagad, Rocket — instant deposits and withdrawals across all major mobile banking services in Bangladesh.

Top-Level Security

International-grade encryption technology keeps your personal information and funds completely secure.

24/7 Bangla Support

Day or night, get issues resolved in minutes via live chat in Bangla — anytime you need us.

Exciting Bonus Program

Welcome bonus, cashback, referrals, free spins — get more with regular new offers.

VIP Benefits

Earn points as you play and become a VIP member. Enjoy exclusive perks and higher limits.

📞 Need More Help?

Contact Us

If you can't find the answer you're looking for in the FAQ, feel free to reach out to our support team directly.

Live Chat Support

24/7 instant support. Average response time: 2 minutes.

Email Support

Support@p40.run — Detailed response within 24 hours.

Support Hours

7 days a week, 24 hours a day — including public holidays.

Tips: When contacting support, providing your registered mobile number and a description of the issue will help us resolve it faster.

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