P40's Terms & Conditions — Transparently In Bangla

These Terms and Conditions ("Terms") constitute a legal agreement between the p40 online gaming platform ("p40", "we", "us") and its users ("member", "you"). By accessing the p40.run website or using any of our services, you confirm that you have read, understood, and agreed to abide by these Terms.

1.1 Scope of Application

• These Terms & Conditions apply to all p40 services, games, betting, lottery, and promotions.
• These Terms & Conditions apply equally whether you access p40 on mobile, desktop, or any other device.
• These Terms & Conditions also apply to the use of all payment methods approved by p40.

1.2 Language & Interpretation

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the Bengali version shall take precedence. Where any clause is open to interpretation, p40's decision shall be considered final.

2.1 Registration Requirements

To open an account on p40, the following conditions must be met:

• You must be 18 years of age or older.
• You must be of sound mind and capable of making your own decisions.
• All information provided at registration must be accurate, truthful, and your own.
• Each person may register only one account.

2.2 Single Account Policy

Multiple accounts per person are strictly prohibited on p40. Any attempt to create more than one account using the same IP address, device, or payment method will result in all associated accounts being closed, and any deposited funds may be forfeited.

2.3 Updating Your Information

Your name and date of birth cannot be changed after registration. For any other profile updates, please contact our support team. Providing incorrect information may result in payment delays.

P40 is strictly for adults only. Access by anyone under the age of 18 is completely prohibited.

3.1 Verification Process

• A copy of your National ID (NID) or passport may be requested if required.
• Identity verification is mandatory before your first major withdrawal.
• Failure to verify age will result in the account being temporarily suspended.
• Submitting false documents is a criminal offence, and p40 reserves the right to report such cases to the relevant authorities.

3.2 Protection of Minors

If parents suspect their child is using p40, please contact our support team immediately. We will take prompt action.

4.1 Deposit Rules

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳300.
• Withdrawal requests are processed within 5 minutes to 24 hours.
• Withdrawals can only be made to registered payment methods.
• It is recommended that your deposit and withdrawal methods be the same.
• Identity verification is mandatory before your first withdrawal.

4.3 Transaction Charges

P40 generally does not charge any transaction fees. However, any fees imposed by the payment gateway itself may be passed on to the member. For VIP members, all transactions are completely fee-free.

5.1 General Bonus Terms

All bonuses and promotions at p40 are offered subject to the following general terms:

• Each bonus offer comes with specific wagering requirements that must be met before any withdrawal can be made.
• Bonus validity is limited to 7–30 days from the date the offer is received, as specified in the relevant offer.
• Each promotion may only be claimed once.
• Any fraudulent activity aimed at claiming bonus benefits will result in the bonus being forfeited.

5.2 Welcome Bonus

• New members can receive a bonus on their first deposit.
• Welcome bonus wagering requirements are generally 10x to 20x.
• The welcome bonus is a one-time offer and is not available to existing members.

5.3 Cashback Bonus

• Weekly cashback is credited every Monday morning.
• VIP members' cashback is directly withdrawable — no wagering requirements apply.
• A 3x wagering requirement applies to cashback for regular members.

5.4 Loyalty Points

The rules for earning and redeeming p40 loyalty points are detailed on the VIP page. Points are generally valid for 365 days.

6.1 Betting Limits

Minimum and maximum bet limits apply to every game and betting category. Custom limits may be set for VIP members.

6.2 Game Results & Fairness

• All games use internationally certified RNG (Random Number Generator) technology.
• Game outcomes are entirely random and cannot be manipulated by p40 or any of its staff.
• In the event of an abnormal outcome caused by a software error, p40 reserves the right to void that round.

6.3 Special Rules for Sports Betting

• Bets may be changed or cancelled up until the match begins.
• Bets will be refunded if a match is abandoned or postponed.
• Should any discrepancy arise due to technical delays in live betting, p40's decision shall be final.
• Any winnings obtained by exploiting match fixing or other illegal activities will be forfeited.

6.4 Lottery Rules

Lottery draws take place at scheduled times. Tickets can be purchased up to 30 minutes before the draw begins. Winners are selected through a fully automated and verifiable process.

7.1 Member Responsibilities

• Keeping your password confidential is your own responsibility.
• You may not allow anyone else to access or use your account.
• If you suspect unauthorized access to your account, contact p40 Support immediately.
• Always log out after using p40 on a public device.

7.2 p40's Security Measures

P40 uses 256-bit SSL encryption, two-factor authentication, and a real-time fraud detection system. If a suspicious login is detected, the account is automatically locked temporarily.

8.1 Grounds for Account Closure by p40

• Registration using false information.
• Operating multiple accounts.
• Abuse of bonus offers or fraudulent activity.
• Money laundering or any unlawful financial activity.
• Hacking, software manipulation, or any other form of technical fraud.
• Threats, harassment, or abusive behaviour.

8.2 Account Closure by Member

Members may close their account at any time. Please withdraw any remaining balance before doing so. If self-exclusion is active, the account cannot be reopened until the specified period has ended.

P40 believes gaming should be an enjoyable form of entertainment — not a source of financial stress or emotional hardship.

9.1 Member Protection Options

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Time Limit: Set a daily limit on how long you spend gaming.
• Cooling-Off: Take a temporary break for 24 hours to 30 days.
• Self-Exclusion: Lock your account completely for a period of 6 months to 5 years.

9.2 Seeking Help

If you or someone you know is struggling with a gaming problem, please visit our Responsible Gaming page. Our support team is ready to help with complete confidentiality.

P40 places the utmost importance on the privacy of members' personal information. Full details on how your data is collected, used, and protected can be found in our Privacy Policy can be found on the page.

10.1 Limits on Use of Information

• Your information is used solely to provide our services and ensure security.
• Your information is never sold to any third party.
• Information may be disclosed to the relevant authorities when required by law.

11.1 How to Submit a Complaint

1. Start by contacting the support team via live chat or email.
2. Provide a description of your complaint, along with the date, amount, and any supporting evidence.
3. You will receive an initial response within 48 hours.
4. Complex issues are resolved within a maximum of 7 business days.

11.2 Final Decision

After reviewing all relevant information, the decision of p40's dispute resolution team shall be considered final. However, members may appeal to an international gaming regulatory authority if they wish.

P40 reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the website and communicated to registered email addresses.

12.1 Notice of Changes

• For major changes, 30 days' notice will be provided.
• Minor changes may take effect immediately.
• Continued use of p40 after any changes will be considered acceptance of the updated terms.

12.2 Contact

If you have any questions about these Terms, please contact our support team. We are always ready to answer your questions with full transparency.